Category Archives: Blog

No Heroes

Ensure Reliability Without Heroes: Building a Strong System In today’s fast-paced world, heroes often emerge when problems arise, but relying on heroics should be the exception, not the rule. When individuals constantly step in to save the day, it’s a sign that the underlying system may be lacking. Teams supporting products and services play a…

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Think Again by Adam Grant

Adam Grant is an organizational psychologist and professor at Wharton. He has written several #1 New York Times bestselling books including Originals, Give and Take, and Option B. Think Again is one of his latest that delves into the ability to rethink problems. One of the most powerful concepts comes from the ability to reconsider especially after learning more…

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