Making Problems Visible

Every job is about working with teams. And there are certainly fundamental principles in order for work to be done well. One of the these is to make problems transparent. The sooner a problem can be comprehended, the sooner it can be resolved.

One technique to not only make issues apparent, but promote good practices is to begin a weekly meeting with ‘what is working’ and ‘what is not working.’ For each of the ‘not working’ there is a corresponding, what needs to be changed. Reviewing these two reinforce promote good working practices, make problems visible, and seek quick resolution.

This suggestion comes from Matt Rogers of Nest.

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